Politique d'expédition

Thank You for Choosing EDDER STOR
We appreciate your trust in us for your MARKETING needs. Below, you’ll find the terms and conditions of our Shipping Policy, designed to ensure a smooth and satisfactory experience for you.

Shipment Processing Time
Efficiency is key in our operations. We promptly dispatch orders from our multiple warehouses as soon as they’re processed. However, during peak times, there might be slight delays. We appreciate your patience and understanding in these instances. If your shipment experiences a significant delay, we’ll make sure to keep you informed via email or phone.

Shipping Rates & Delivery Estimates
We strive to keep shipping as straightforward as possible. All shipping charges will be clearly laid out at checkout.

Estimated U.S. Delivery: 6-10 Business Days
Please note that occasional delays may occur due to factors beyond our control, such as natural disasters or other exceptional circumstances.

Shipment Confirmation & Order Tracking
As soon as your order is on its way, you’ll receive a tracking number to keep a close eye on its journey. We’ll notify you via email, so you can monitor your delivery at every stage.

Customs, Duties, and Taxes
Please note that EDDER STOR is not responsible for any customs and taxes applied to your order. Any additional charges incurred post-shipping (tariffs, taxes, etc.) are the responsibility of the customer.

 In cases where packages are returned due to unpaid customs or taxes, we will refund the cost of the product, excluding shipping charges.
 Damages
If your order arrives damaged, please take a picture and email it to us Edderstordigitalpro@gmail.com immediately. We’re committed to resolving these issues swiftly and will replace damaged goods within days of receipt.